Introduction

At NEXTLVL VISION – FZCO (hereinafter “Nxtlvl,” “we,” or “our”), we are committed to protecting the privacy of our affiliates, advertisers, and users. This Privacy Policy outlines how we collect, use, store, and protect personal data in compliance with applicable data protection regulations, including the UAE Cyber Crimes Law and the General Data Protection Regulation (GDPR), where applicable.

1. Scope of This Policy

This Privacy Policy applies to:

1. Affiliates and advertisers participating in Nxtlvl’s affiliate network.
2. Visitors accessing or interacting with Nxtlvl’s website and services.
3. Data collected through our platforms, tools, and affiliate portal.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal and non-personal information:

2.1 Personal Information

• Affiliates and Advertisers:
  • Full name, company name, business address, email address, phone number, and VAT registration.
  • Bank account and payment details for commission processing.
  • Campaign-related data, such as URLs and tracking information.
• Website Visitors:
  • IP address, geolocation, browser type, and other technical identifiers.
  • Information submitted through contact forms or email inquiries.

2.2 Non-Personal Information

• Device details, operating system, referral URLs, and browsing behavior.
• Aggregated statistical data for analytics and performance optimization.

3. How We Use Collected Information

The information collected is used for the following purposes:

3.1 Service Delivery

• To manage and facilitate affiliate campaigns.
• To track performance, conversions, and traffic.
• To process payments and invoices.

3.2 Compliance and Security

• To detect and prevent fraudulent activities, such as Artificial Traffic.
• To comply with applicable legal and regulatory obligations.

3.3 Communication

• To respond to inquiries, support requests, and technical issues.
• To send updates, notices, and promotional material (subject to opt-in preferences).

3.4 Analytics and Improvements

• To analyze website and campaign performance.
• To enhance the user experience and optimize our services.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

1. Contractual Necessity: To fulfill agreements with Affiliates and Advertisers.
2. Legitimate Interests: To improve services, prevent fraud, and manage network security.
3. Consent: For sending marketing communications (where explicit consent is required).
4. Legal Obligations: To comply with regulatory requirements and legal processes.

5. Sharing and Disclosure of Information

We do not sell personal data to third parties. However, we may share data in the following circumstances:

5.1 With Advertisers and Affiliates

• For campaign management, performance tracking, and reporting.

5.2 With Service Providers

• To trusted third-party vendors who support our operations, such as payment processors and hosting services.

5.3 For Legal and Compliance Reasons

• If required by law, regulation, or legal process (e.g., subpoenas or government requests).
• To protect Nxtlvl’s rights, users, and operations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Contractual obligations.
• Legal and regulatory requirements.
• Fraud prevention and dispute resolution.

Once the retention period expires, personal data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

7.1 Access and Correction

• Request access to your data or receive a copy.
• Request corrections or updates to inaccurate information.

7.2 Data Portability

• Request your data in a structured, machine-readable format.

7.3 Withdrawal of Consent

• Opt-out of marketing communications or withdraw consent for specific data processing activities.

7.4 Deletion

• Request the deletion of your data, subject to legal and contractual obligations.

7.5 Complaint

• File a complaint with the appropriate data protection authority if you believe your rights are violated.

To exercise these rights, please contact us via the details provided in Section 12.

8. Cookies and Tracking

Nxtlvl uses cookies and similar technologies to:

• Improve website functionality and user experience.
• Track performance and optimize campaigns.
• Analyze visitor behavior and preferences.

You can manage your cookie preferences through your browser settings. Disabling cookies may impact the functionality of our services.

9. Security Measures

We implement technical and organizational measures to protect personal data, including:

• Encryption and secure data transfer protocols (e.g., HTTPS).
• Access controls to restrict data to authorized personnel only.
• Regular system monitoring, audits, and security updates.

Despite these measures, no online system is entirely secure. Users are encouraged to take precautions to protect their personal data.

10. International Data Transfers

If your data is transferred outside the UAE or your country of residence, we ensure that:

• The receiving country has adequate data protection laws.
• Additional safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be communicated via email or prominently posted on our website. Continued use of our services constitutes acceptance of the updated policy.